Frequently Asked Questions
প্রায়শই জিজ্ঞাসিত প্রশ্নাবলী
25 March 2026
1General Information
1. What is the Chunati Siddiqui Roots (CSR) App?
2. Why is the app named "Chunati Siddiqui Roots"?
3. Is membership free?
2Contributions & Accuracy
4. How is the data collected?
5. How should I spell names and titles?
Primary Spelling: Use the spelling found on your official documents, such as your National ID, Passport, or Academic Certificates (SSC).
Language Requirements: Providing your name in Bangla is compulsory. While the CSR App attempts to convert names to English automatically, these algorithms can make mistakes. We strongly encourage you to manually provide both the correct Bangla and English spellings via the profile modification form to ensure your record is 100% accurate.
Prefixes: You may include titles like Dr., Engineer, Professor, Haji, or Advocate if they are a common part of the person’s name.
Postfixes: Academic degrees (e.g., B.A., Ph.D.) are not accepted as part of the name field.
6. How do I correct an error?
3Privacy & Data Security
7. What personal data is visible to others?
8. How is my data protected?
9. What happens if I close my account?
4Using the App
10. Who are the different types of users?
Subscriber or User: A registered member whose application has been approved.
Verifier: A member assigned to review registration applications for accuracy.
Approver: A member who provides final approval for verified registrations.
11. Can I edit my own or others’ profiles?
12. Will there be photos in the family tree?
13. Can I use the app on my mobile phone?
5Support & Technical Help
14. How do I find myself or others in the tree?
15. What does the book icon mean?
16. How do I get technical support?